Summary

Responsible for cleaning patient rooms utilizing the seven-step method of cleaning, isolation areas in accordance with protocols and all other areas of the hospital per work schedules. Knowledgeable to perform laundry duties.



Service and Quality Standards:



1. Service

Is Customer focused

Anticipates customer needs

Adheres to customer service standards

Is Competent, caring and compassionate

Treats coworkers and customers with dignity and respect

Demonstrates competent, caring and compassionate behavior

to customers and coworkers



2. People

Is conversation conscious

Assures confidentiality of patient and employee information

Is positive in interactions with others

Is courteous and respectful

Promotes a harassment free environment

Inspires the trust of others

Acts in accordance with hospital policies, meets the requirements of the Code of Conduct, and identifies any conflicts of interest.



3. Quality

Is excellent in patient care and service

Demonstrates multidisciplinary cooperation

Assists in obtaining excellent satisfaction scores of feedback

Is safety conscious

Demonstrates safety consciousness and supports safety initiatives

Is involved with improvement efforts

Supports performance improvement

Seeks ways to improve systems and services

Shows commitment to improvement efforts

Meets mandatory educational requirements



4. Growth

Is a loyal ambassador

Demonstrates commitment to hospital mission and vision

Is active and involved

Supports hospital initiatives

Champions innovation and supports change

Is a positive role model

Fosters team cooperation



5. Finance

Is a good steward of hospital resources

Develops/uses efficient work methods

Is cost effective

Conserves organizational resources



Job Responsibilities:



1. Clean all patient rooms utilizing the seven-step method of cleaning.

2. Responsible for cleaning of mop buckets, maid’s cart, and any other equipment that may need to be cleaned.

3. Clean other hospital departments per cleaning schedule.

4. Clean isolation areas according to protocols.

5. Empty wastebaskets, and take trash to the dumpster.

6. Have the knowledge and ability to work in laundry and clinic, if needed.

7. Have the knowledge and ability to work any schedule in the Housekeeping Department.

Education Requirements and Other Requirements: High school graduate, some college preferred, but not required.



Education Level: High school



Certification/Licensure:. None



Experience Requirements: 1 year of experience in institutional cleaning preferred, but not required.



Working Conditions: Exposure Category



Physical Activity:

(NA 0-25% 26-75% 76-100%)



Lift/Carry 0-25%

Push/Pull 0-25%

Reach Overhead 0-25%

Climb 0-25%

Squat/Bend/Kneel 0-25%

Sit 0-25%

Stand 26-75%

Walk/Move About 26-75%



The most significant duties have been included in this description. Other duties may be assigned and the hospital has the right to modify this job description as needed to accurately reflect assigned duties.



Authorities for decision making

N/A

Candidate Requirements / Attributes

N/A

Dimension of the Position

N/A

Problem Solving Characteristics

N/A

Demands for Influencing

N/A