Call Center Representative

Job Summary: We are looking for a Call Center Representative to join their team. The Call Center Rep will assist members & potential members with their telephone requests; explains services, responds to problems, directs phone calls to the appropriate area and provides convenient loan service by telephone. A natural ability to help others and a pleasant outgoing personality are a must.

Location: Madison County, IL
Position type: Full Time, Evaluation Hire
Shift: Monday-Friday, Dayt Shift
Pay: $16/hr-$18/hr, BOE

Qualifications: Qualified candidates must have 1-3 years of experience and be proficient in Microsoft Office. A professional appearance/behavior are required. Work involves personal contact with others inside and outside the organization: courtesy, tact & diplomacy are essential elements of the job.

Benefits Available to Express Associates:

• PTO
• Medical Plan
• Dental Plan
• 401(k) Retirement Savings Plan

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